Contact Us
Contact the 888 Casino review team: who we are, how we check facts, how we fix errors and how to report a mistake on any page of this guide.
Who we are
This page is the contact point for the team behind this 888 Casino guide, not for the casino itself. Below you can see who writes and checks each page, how facts are verified, how mistakes are fixed and where to send a correction. For account or payment problems, use support inside your 888 Casino account.
We are the editorial team that writes and maintains this guide to 888 Casino for players in the United Kingdom. Our job is simple: explain what the casino offers, how its bonuses and banking work and what UK rules mean for you, in plain English and with figures that match what the operator publishes.
The casino is operated by 888 UK Limited and licensed by the UK Gambling Commission under account 39028, an entry anyone can look up on the public register. Everything we write is built around that licence and UK conditions: no credit cards for gambling, slot stakes capped at £5 for players aged 25 and over and £2 for ages 18-24, and the GAMSTOP self-exclusion scheme.
Each card shows an editor's role, the sections they cover and the date they last checked a page. A named profile appears here only when the person has agreed to be named.
Our verification protocol
Every page goes through the same checks before it is published or changed. We start from the operator's own pages and the regulator's register, because those are sources any player can open and compare. A statement that does not pass the checks below stays out of the text.
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1
Read the terms
Open the current welcome offer terms and note the match, wagering, validity period and minimum deposit.
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2
Check the register
Compare the operator name, account number and licence number with the UK Gambling Commission register.
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3
Apply UK rules
Test every banking, stake and age statement against GB rules, including debit-card-only deposits.
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4
Compare with the page
Match each figure in our text to its source, written in pounds (£) and with the same conditions.
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5
Date and sign
Record the check date and the editor responsible for the page.
How we fix errors
Mistakes happen, and a gambling guide has to correct them quickly because offers and rules change. When a reader, an editor or a routine re-check turns up a wrong figure, the page is fixed first and explained second.
A correction changes the text and the Updated date on the page, so nothing is altered quietly. The full wording of our approach is on the Corrections Policy page, and the meaning of each date is explained on About.
- The address of the page where you saw the problem.
- The exact sentence or figure you think is wrong.
- What you believe the correct version is.
- Where you saw it, for example the operator's current terms.
- The date you checked, because offers change.
We read every report, compare it with the source and fix confirmed errors. A good report with those five details speeds that up, because the editor can go straight to the line in question.
Scoring criteria and their weights
When we assess a casino page, some questions matter more than others. A page with a wrong licence detail or a wrong bonus figure cannot be rated well however nicely it is written, so those criteria carry the highest weight in our review.
| Criterion | Weight | Checked against |
|---|---|---|
| Licence and regulator | Highest | UKGC register |
| Offer accuracy | Highest | Operator terms |
| Banking clarity | High | Cashier rules |
| Responsible gambling | High | Account tools |
| Game information | Medium | Game pages |
| Support information | Medium | Operator help |
| Readability | Lower | Editor review |
Swipe to see the full table
Weights show priority, not a numeric score. We do not publish one headline rating, so there is no single number to inflate: each criterion is either confirmed against its source or it is not written.
Before and after: what we corrected
The table below shows how the headline welcome-offer details and one company fact read before and after we aligned our copy with the offer published for Great Britain. Pages now agree with each other and with the operator's terms.
| Detail | Before | After |
|---|---|---|
| Match bonus | £500 | £200 |
| Wagering | 35x | 40x |
| Bonus validity | 30 days | 90 days |
| Minimum deposit | £20 | £10 |
| Founded | 2019 | 1997 |
Swipe to see the full table
The current offer also includes 100 free spins at £0.10 per spin for a £10+ deposit with code WELCOME100FS. The spins last 7 days and spin winnings are capped at £300. Other promotions, such as reloads, keep their own terms; see bonuses for the live detail.
What changed over the past year
Most changes this year were about consistency. We went through every page and made sure the same fact reads the same way wherever it appears, then made the process for fixing errors visible to readers.
Offer figures aligned
Every page now quotes the same welcome offer: 100% up to £200, 40x wagering and 90 days. No page contradicts another.
Licence detail added
The operator name and UKGC account number 39028 appear in the same wording across the site, so readers can look them up on the register.
Company history fixed
The founding year now reads 1997 everywhere, in running text and in summary strips alike.
UK-only banking
Banking notes describe debit cards and UK methods only, and stake limits follow the £5 and £2 rules.
Corrections page
A dedicated Corrections Policy explains how reports are handled and how changes are dated.
How to contact us
This page is about our editorial desk, not the casino. For corrections, start with the Corrections Policy and send us the details listed there. To learn more about our mission and how pages are signed, read About. Questions about your own account, deposits or withdrawals belong with 888 Casino support inside your account.
Editorial questions
About page
Report a mistake
Corrections Policy page
Account or payments
888 Casino support in your account
Data and privacy
Privacy page
Self-exclusion
GAMSTOP
Contact questions answered
Is this the official 888 Casino support page?
No. This page belongs to the editorial team behind this guide. For questions about your account, bonuses you have claimed, deposits or withdrawals, use the support section inside your 888 Casino account, where your details can be checked securely.
How do I report a wrong figure on this site?
Open the Corrections Policy page and send the page address, the sentence or number you think is wrong, what you believe is correct and where you saw it. The more precise the report, the faster an editor can compare it with the source and fix it.
Who writes and checks the pages?
Editors write each page and a named editor is responsible for its checks. Profiles of individual authors appear on the author cards only when the person has agreed to be named, so the cards show roles and covered sections as well as names.
What do the dates on a page mean?
Published is the date the page first went live. Updated changes only when the text is genuinely edited. Checked shows the last time an editor compared the page with its sources. The About page explains where the signature sits.
Do you give 888 Casino a score out of ten?
No. We assess pages against weighted criteria, with licence and offer accuracy first, but we do not publish a single headline number. Each criterion is either confirmed against its source or the claim is not written.
Where do the offer numbers come from?
From the operator's published terms for Great Britain and from the UK Gambling Commission register for licence details. If you spot a difference between our page and the live terms, report it through the Corrections Policy page so we can update it.
Where can I get help with gambling problems?
GAMSTOP lets you self-exclude from all UK-licensed gambling sites, while BeGambleAware and GamCare provide free, confidential advice. You can also set deposit limits or take a break from your 888 Casino account settings.
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